Make Your Clinics Flow with Synchrony: A Practical and Innovative Guide for Physicians, Managers, and Staff
| Author | : | |
| Rating | : | 4.19 (881 Votes) |
| Asin | : | B01ATULNXS |
| Format Type | : | |
| Number of Pages | : | 102 Pages |
| Publish Date | : | 2018-01-09 |
| Language | : | English |
DESCRIPTION:
Dennis Han is an ophthalmologist specializing in diseases of the retina at the Medical College of Wisconsin and Froedtert Memorial Hospital; Aneesh Suneja is an engineer and lean consultant who worked with Dr. Synchrony is the ability of a healthcare process to control the pace of the physician process and the pace of the patient process such that the physician and patient are ready for each other at the same time, without waste or delay. Financially, his practice saw a 25% year-over-year increase in relative value units (RVU) production and a 41% increase in payments due to increased physician availability.If you are a physician, clinic manager, administrator, technician, or provider of health services in a clinic setting, you can use the guidelines described in this book to effect a transformation as well.. When a process achieves synchrony, the patient does not wait for the doctor, nor does the doctor wait for the patient.Dr. Han to transform his practice. With the help of Suneja, Han’s patients experienced an 85% reduction in non-value added wait times, and a corresponding 97% “to
Han has served as Chief of the Vitreoretinal Section. Klieger Professor of Ophthalmology at the Medical College of Wisconsin, where he has served on the faculty since 1988. Aneesh is a chemical engineer, and holds an MBA from Marquette University. He earned a Six Sigma Black Belt through the Whirlpool Corporation in 19
His academic interests include management of retinal diseases, retinal imaging, and application of Lean principles in ophthalmic practice. Han received Lean Healthcare certification by the University of Michigan College of Engineering. Han, M.D. Klieger Professor of Ophthalmology at the Medical College of Wisconsin, where he has served on the faculty since 1988. Aneesh is a chemical engineer, and holds an MBA from Marquette University. . is currently the Jack A. Dr. He is also Medical Director of Clinical Imaging Services at the Eye Institute in Milwaukee. For the last 16 years, Dr. Aneesh Suneja is the president
Game changer for every medical practice! Robert W. Wong My practice of 7 retinal physicians and over 80 staff began incorporating the lean concepts illustrated in this book into our practice. Prior to lean, customer satisfaction scores were average with the most common complaint of wait time for the entire visit. Granted, wait times for any retinal surgery practice can be long and arduous often approaching 2+hours with all the screening, testing, diagnosis and treatment. After using the lean concepts, we eliminated tons of wasted time and brought our typical office visits to less than 1 hour. Our customer satisfaction patient scores soared. Dr. Han and Aneesh Suneja's. Review from an Office Manager Every medical office, clinic & facility should purchase this book, read it and implement its concepts to obtain synchrony & efficiency. I believe every person who reads this book will identify with problem scenarios addressed in the book. However, resolutions are provided. I believe its important to value patient time just as physician time is valued. This book will motivate you to re-evaluate your practices and to restructure them for optimum staff and physician performance which results in high patient satisfaction & INCREASED REFERRALS!. You will learn to maximize your time and eliminate your wasted time. If a. Decrease patient wait times, and increase staff/physician satisfaction henry kaplan Aneesh Suneja and Dennis Han have combined their expertise to provide physicians and other health care providers with a path to increased office efficiency, patient and staff satisfaction, and revenue. They have integrated Aneesh Suneja's insight and knowledge of re-engineering with Dennis Han's experience as a busy physician (ophthalmologist) to provide a step-by-step approach to eliminate no show appointments, decreased patient wait times and increased physician productivity. Their method eliminates the stress experienced in many patient offices and provides a rational approach and organization to patient flow.